Wagering Requirements & Terms and Conditions Explained

Wagering Requirements & Terms and Conditions Explained

  • Variety – Bonuses are not reserved for new customers, with bonuses being available for existing players from time to time, based on their activity. Such bonuses enable players to extend their gameplay and work towards additional payouts.
  • Testing – Bonuses also provide the perfect platform to test casino games on, no matter whether you prefer slots, table or live games.
  • Wagering Requirements – While bonuses often appear to be hugely generous, the fact is that the majority come with wagering requirements which make withdrawals more difficult. Whether it be the amount of times in which winnings must be wagered or the timeframe in which players have to do so, such conditions differ from casino to casino.
  • Payout Limits – Some bonuses also come with payout limits surrounding them, meaning that 100% of your winnings may not be available to withdraw.
  • Time – Some bonuses will have an expiry date, meaning that players have a set period of time in order to meet the terms and conditions.

New Player Welcome Bonuses

Offered by casinos in an attempt to attract players into registering, such bonuses generally consist of new customers having to sign-up and deposit funds for the first time, before receiving something in return, whether it be cash or free spins. (more…)

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11.1 Closure of a Player Account by the Player

11.1 Closure of a Player Account by the Player

A Player may close their Player Account at any time by contacting Player Support (“Closed Account”). If a Player is no longer eligible to have a Player Account (for example, if the Player will be relocating to a jurisdiction outside of the Province of Ontario, or if the Player becomes an Excluded Individual), the Player is required to Close their Player Account.

Upon Closure of a Player Account, the Player Account will no longer be accessible by the Player until such time as the Player has contacted Player Support to request a re-opening of the Player Account and OLG has approved of such re-opening. All Future Game Transactions associated with the Closed Player Account that have not been completed by the time of Closure will be cancelled.

Notwithstanding the Closure of the account, OLG will retain a Player’s information in accordance with its record retention policies. For more information on how OLG retains a Player’s personal information, see the OLG Internet Gaming Privacy and Cookie Policy

Subject to the minimum withdrawal requirements in Section 7.2 and documentation requirements in Section 4.3, if a Player Closes their Player Account and Unutilized Funds remain in the Player Account at that time, OLG will return the Unutilized Funds to the Player’s bank account that is associated with the Player Account, the details of which are stored by OLG on the iGaming System. (more…)

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